Reputation is revenue.

Built by people who have lived hospitality.

Reputal Solutions helps restaurants build a stronger reputation with less stress and far less time lost on admin.

Why we started Reputal

We know how it feels when a manager loses hours every week to online reviews. The stress of a bad review sitting unanswered. The pressure to reply well, in the right language, at the right time. And on top of that, the time it takes to onboard every new team member, again and again.

Good managers should spend their time with their guests and their team. Reputal exists to give that time back.

What we do

Review management.

Every review answered quickly and in the guest’s own language, without the manager lifting a finger.

Staff ranking.

A friendly competition that motivates your team and rewards the people guests love.

Staff training.

New team members onboarded faster, with quizzes and proof that everything was understood.

How it all connects

The core mechanism
Motivated staff
Happier guests
Better reviews
More revenue

When a team enjoys the game, guests feel the difference. Better service earns better reviews, and better reviews fill tables.

Where our focus on team culture comes from

Jens Gudmundsen, founder of Reputal Solutions
Jens Gudmundsen, Founder

Reputal Solutions was founded by Jens Oskar Gudmundsen after years in hospitality, seeing again and again what separates good teams from great ones: a culture where people care about every guest, take pride in their work and push each other to be better.

That culture is what we help restaurants build. Our tools take the busywork off managers' plates and make great service visible, so the culture that wins guests becomes part of everyday work.

Our founder also holds a master’s degree from one of the world’s leading hospitality and business schools, and every part of our software is built on that mix of academic training and real work with guests and teams.

We turn hospitality cultures into profit engines by elevating the human connection.

What we believe

Time is a manager’s scarcest resource.

Every feature we build has to give some of it back.

Reputation is built by people.

Our software supports your team, it never replaces it.

Friendly competition beats pressure.

Teams perform best when they enjoy the game.

Where we are

Reputal Solutions is based in the Netherlands. Our main market is Spain, and we are now extending our reach to Southeast Asia and Scandinavia.

Based inthe Netherlands
Main marketSpain
Expanding toSoutheast Asia and Scandinavia

See it working in your restaurant.

The best way to understand Reputal is to see the software in action. Get in touch and we will show you.